Get your organisation running at its best, from the boardroom to the front line.

Every not-for-profit needs time to look under the hood. Whether you’re refining your strategy, strengthening your leadership team, or improving how you work together, Lucy Byrne offers a tailored, 12+ mth whole-of-organisation support package designed specifically for health and community sector NFPs.

Starting with board governance, the program moves through strategic planning, leadership development, workplace culture, team and individual values, project management, and coaching for those who need a little extra support. It’s an end-to-end process that helps your organisation align, focus, and perform.

This package meets you where you’re at, identifying your biggest challenges and getting to work on them straight away. Lucy blends workshops, small group sessions, one-on-one coaching, and behind-the-scenes (desktop) support to create a practical and personalised approach.

With her extensive experience in governance, facilitation, and leadership development, Lucy brings clarity, warmth, and encouragement to every engagement. Known for her down-to-earth style and results-focused methods, she’ll help your NFP build confidence, capability, and connection, from the board to the broader team.

Whether your organisation needs a reset, a realignment, or simply a refresh, Lucy will guide you through a process that’s practical, evidence-based, and tailored to your unique context, helping your NFP be the best it can be.

Grounded in the internationally recognised ISO 37000 Governance of Organisations – Guidance standard, Lucy’s approach helps boards understand how their governance practices measure up against contemporary best practice. The framework focuses on the 11 principles including Purpose, Value Generation, Strategy, Oversight and Leadership to mention just a few — ensuring your board not only meets its fiduciary and statutory obligations but also lives its purpose.

Through an online self-assessment survey, directors share their perspectives on how the board operates. Responses are analysed and compiled into a tailored Board Review Report.

The review offers a balanced, constructive view of where your board is excelling and where small changes could have the biggest impact.

Writing policy, or organisational manuals or scrutinising governance practise needs a certain type of understanding, a certain type of language and a certain type of patience and Lucy has been well-schooled in all of this.

If you need some policy or governance documents for your small business, not-for-profit or government department, leave this job to Lucy so you can get on with the important work you’re doing.

Got a busy project with lots of moving parts?

Lucy loves the challenge of pulling together lots of different bits of information and stakeholders to make sure projects run smoothly, meet expectations and fit within the project‘s triple constraint.

If you're looking for someone to do the hard yards, facilitate the process, and write the reports, Lucy is you woman.

With a Research Masters in Bio-Medical Science and published work in academic journals, research and evaluation come naturally to Lucy. She has led numerous evaluations of community projects, programs, and events, using a mix of methodologies to capture both data and real stories—because data validates, and stories captivate.

Lucy’s approach goes beyond evidence; she uncovers how impact plays out in the real world. Whether you need help designing an evaluation framework or a full assessment, Lucy can guide the process or handle it all for you.

Need to understand what your community, stakeholders or staff think about an issue or project?

Lucy loves talking to people, listening to what they say (yes, all of them) and pulling that information into an easily digestible format or report so you can move the issue forward.

Lucy is constantly challenging the ‘norm’ in her mission to solve persistent problems.

While she has become an expert at working within the current systems, she is also a strong advocate for improving those systems to ensure better outcomes for all Australians.

Lucy would love to help you look at how you can do things better by improving or reforming your systems or organisation.

While Lucy wears lots of hats, her first love (and qualification) is in recreation planning.

She’d love to talk with you about developing a plan that will see your organisations money best spent to support the sport and recreation needs of your community.